Building a totally new IT environment can be intimidating unless you partner with the right vendor. Datacraft has a range of services designed to take out the uncertainties of your IT deployment. These end-to-end services help you Plan, Build, Support, Manage, Improve and Innovate your IT environment, ensuring the network is aligned to your specifications and needs.

• Datacraft Converged Communications Deployment Methodology
  Provides you with best practice guidelines, tools, processes and templates for the implementation and delivery of a complete IP telephony system.
  
  
• Managed Services for IP Telephony
  An outsourcing service where Datacraft experts take care of the maintenance, monitoring and management of your IP telephony network across multiple sites and throughout the entire product life cycle. Our approach begins with an assessment of legacy infrastructure and how it can integrate with new communication structures, thereby sustaining and creating measurable return on investment.
  
  
• Uptime
  Delivers optimum support for business operations with unrivalled troubleshooting expertise and problem resolution for mission-critical IT systems. It is available on-site 24by7. With Uptime, you are assured of fast, accurate response with a single point of accountability.
  
  
• Secure IPT Assurance Service
  An ongoing periodic assessment which secures enterprise IP telephony infrastructure against risk of exploitation, fraud, misuse and abuse. It allows you to prioritise infrastructure budget and resources as well as address new vulnerabilities and methods of exploitation.
  
  
• IPT Readiness Surveyor
  An assessment and remedial service to ensure end-to-end voice streaming across LAN and WAN is of optimum quality.