Needs Analysis Survey

Please take a few moments to complete the questions below. The information you provide will give us the chance to consider some of the principle business and IT challenges you face before putting suggested solutions to you. Your responses will, of course, be kept completely confidential.

If you have any queries about this survey form, please e-mail together@datacraft-asia.com.

A. Company Information
* Full Company Name: 
* Industry: 
* Country: 
No. of Employees: 
No. of Offices: 
Website Address: 
B. Contact Person Information
* First Name: 
* Last Name: 
* Job Title: 
* Department: 
* Email Address: 
* Street Address: 
* Office No: 
Mobile No: 
C. Network Information
Which communication tools are key in your communications structure?
  Desktop telephony Mobile telephony
  E-mail Fax
  Instant Messaging Voice Conferencing
  Video and Web Conferencing    
Which type of phone system does your company utilise?
  Individual lines from a local telecommunications provider
  Key System PBX
  IP PBX Don't know
Please state the number of phones in your company:
  Desktop phone
  IP phone
Which is the manufacturer of your PBX system?
  NEC Ericsson
  Nortel Avaya
  Lucent Alcatel
  Mitel    
How old is your PBX system?
  1 - 4 years
  5 - 10 years
  11 years and above
Which of the following communication tools do your users have multiple accounts of and use for work purposes?
  E-mail (e.g. corporate vs Yahoo/Gmail account)
  Voice mail (e.g. corporate vs mobile voicemail service)
  Telephony (e.g. corporate fixed extension [DID] vs Mobile)
  Instant Messaging (e.g. corporate sanctioned IM [Microsoft LCS] vs Yahoo)
  Mobile (e.g. corporate provided number/service vs personal mobile)
  Directories (e.g. corporate directory [Active Directory] vs address book on mobile phone)
Is instant messaging sanctioned, tolerated or banned in your organisation?
  Sanctioned
  Tolerated
  Banned
Does your organisation provide enterprise-grade, sanctioned Instant Messaging (IM)?
  Yes
  No
What is your existing corporate policy on mobile phone provision?
  Company provides handset and service connection, use of which are compulsory.
  Company provides service connection, but no firm policy about handset used.
  Employees have own mobile service and claim on corporate usage.
  None of the above
Which of the functions in your organisation do you think would be impacted by degraded communications infrastructure?
  Sales Product Management & Development
  Supplier interaction Finance
  Human Resources General Administration
D. Project Information
Do you plan to integrate voice and data into a single network?
  Yes
  No. Already integrated
  No. Don't want to integrate.
When is your next project planned?
  Immediately 1 - 3 months
  4 - 6 months 7 - 9 months
  10 - 12 months 1 year +
What is your role in this project?
  Authorise Evaluate/Test
  Influence/Recommend End User
May I know your budget for this project?
  US$20,000 – US$49,999 US$50,000 – US$199,999
  US$200,000 – US$299,999 US$300,000 – US$399,999
  US$400,000 – US$499,999 US$500,000 – US$599,999
  US$600,000 – US$799,999 US$800,000 – US$899,999
  US$900,000 – US$999,999 Above US$1million
Which of the following Converged Communications bundle components would you be interested in?
  Cisco Financial Leasing Program
  Solution
  Cisco Unified Call Manager Cisco Unity Express
  Cisco IP Phone and Cisco IP Softphone Cisco Mobility Connect and Call Connect
  Datacraft Services
  Datacraft Converged Communications Deployment Methodology
  Managed Services for IP Telephony Uptime
  Secure IPT Assurance Service IPT Readiness Surveyor
 
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