Datacraft Global Service Centre sets new benchmark in operational excellence with ISO/IEC 20000-1:2005 Certification
Datacraft has achieved a significant milestone in operational excellence when its Global Service Centre (GSC) in Bangalore and Singapore were awarded the prestigious ISO/IEC 20000-1:2005 (ISO 20000) standard certification.

“The certification affirms Datacraft GSC’s proven ability to meet the strict requirements in delivering the highest level of client services that meet their business needs. This will further raise the level of our client confidence and satisfaction in the Quality of Service delivered out of GSC,” said Sunil Desai, Director of Managed Services, Datacraft Asia.

Korea's hanarotelecom counts on Datacraft to support backbone network
Datacraft has clinched a two-year, US$5.5 million contract to support and maintain on-site technical service for the backbone network of hanarotelecom, a leading fixed-line telecommunications service providers, in South Korea. Datacraft's maintenance offering for hanarotelecom is based on a rich mix of competitive services and experienced engineers that are already intimately familiar with the provider's backbone network.

Datacraft helps Korea's leading cable operator C&M meet accelerating demand for digital video content
In order to fulfil its vision of becoming Korea’s premier integrated multimedia provider, Seoul-based C&M Communications has selected Datacraft as its solutions partner to undertake a major overhaul and expansion of its digital video on demand (VOD) infrastructure. The project, which is worth over US$1 million, will lay the foundation for C&M's future growth, enabling it to accommodate a dramatic expansion in its subscriber capacity as well as content complexity.

Taiwan’s Fuhsing Private School adopts 21st Century teaching methods with rollout of video-on-demand service from Datacraft
Taiwan’s Fuhsing Private School has rolled out a multi-media video-on-demand (VOD) service, designed and built by Datacraft, to provide Internet access to video footage for lessons, teaching materials, speeches and other school activities for students, teachers and parents. The new VOD service is also available outside school hours to provide students with the opportunity of additional study.

Training Partners sets up IT Training Centre for Korea’s Daeduk College Help students develop IT skills for future career opportunities
Training Partners Korea is appointed by Daeduk College to establish a government-funded training facility at the college premises and to provide certified network training courses. Commencing in April, the networking courses encourage practical application of knowledge through quality education and hands-on activities to prepare students for career opportunities and continuing education.

Datacraft helps YOU Telecom deliver premium broadband experience
Datacraft has won a project worth over US$1 million from Citigroup-owned YOU Telecom, India’s leading high-speed broadband Internet service provider. Datacraft is entrusted with implementing and supporting a cable modem technology solution that will empower high quality Internet solutions for data and voice services across 11 cities in India.

Japan’s SPARX Group engaged Datacraft to re-engineer its Desktop Deployment and Management process
Datacraft has successfully implemented a Dynamic Desktop Deployment (DDD) solution for Tokyo-based SPARX Group, one of Asia's largest independent asset management companies. As part of the process to re-design its IT operations to better support the company’s business growth objectives and innovative service delivery, SPARX Group engaged Datacraft Japan to re-engineer its desktop deployment and management processes.

ICON+ Improves Quality of Service with Datacraft’s Enhanced Performance Management Solution
Datacraft has designed and implemented a performance management solution for Indonesian fibre optic-based network provider ICON+, in order to improve quality of service, streamline service analysis and reduce operating costs. The US$1 million contract was completed in just four months and entailed the seamless integration of Performance Management systems from InfoVista with the existing fault management systems at ICON+.

Datacraft achieves strong revenue and earnings growth in Q2 FY2008
Datacraft has reported another set of strong results in Q2 FY2008. Group revenue grew 26% year-over-year to US$180.6 million while after-tax profit attributable to shareholders increased 25% to US$9.5 million.

"The fact that we have continued to achieve robust results and even gain market share in this challenging economic environment is a tribute to the efforts of our team in remaining focused on executing our strategy,” said Datacraft’s CEO, Bill Padfield. “The services business remains promising with strong market demand and we will continue to drive services opportunities to improve margins and build our annuity revenue. I must also add that our solution lines of business have continued to show strong growth and has made a significant contribution to the bottom line.”

Datacraft is 2007 Cisco Partner of the Year, Asia Pacific
At the Cisco Partner Summit in Hawaii, Datacraft has been named 2007 Cisco Theatre Partner of the Year, Asia Pacific! Datacraft was among the 17 global honorees selected from more than 3,000 Cisco channel partners worldwide for our outstanding performance in 2007. Check out the awards/recognitions accorded to Datacraft/Dimension Data.

Datacraft Hong Kong receives EMC Outstanding Achievement Award – Direct Partner 2007
Datacraft Hong Kong was presented EMC Outstanding Achievement Award – Direct Partner 2007 at EMC partner velocity update event in March 2008. This award recognises Datacraft Hong Kong's contribution towards EMC Hong Kong in 2007. Francis Pang, General Manager of Datacraft Hong Kong (left in photo) received the award from Gabriel Leung, General Manager of EMC Hong Kong.

Donation to Red Cross
Datacraft has donated a total sum of S$57,000 to the Singapore Red Cross Society in support of its humanitarian relief efforts towards the Myanmar Cyclone disaster. The donation was raised by Datacraft employees based in the Singapore operations, as well as dollar-to-dollar contribution from the company. A separate donation drive for China quake victims was also carried out and proceeds donated to Singapore Red Cross Society.

Datacraft management made a Home visit in Siem Reap
The Datacraft management team took time off to visit the Street Children Centre known as Krousar Thmey (New Family) in Siem Reap, Cambodia on 22 May 2008. During the visit, the team was treated to traditional Khmer dance performances by the children. In return, Datacraft bought lunch for the children and donated US$2,200 which is equivalent to a month of their operating expenses.

Krousar Thmey is the first Cambodian foundation set up to assist deprived children. The Centre offers temporary protection shelters for abandoned or street children and victims of trafficking so that they can receive proper care, moral and educational support before re-integrating into the society or their families.

Multisourcing: Is it just another buzzword or industry fad?

Are you wondering how a strategic IT sourcing approach will add value to your business. Should you even be thinking of strategically sourcing IT or adopting a Multisourcing strategy at all? What are the signs that your organisation is at the right point to change? Our opinion pieces below will provide you with answers to these and other questions relating to current sourcing trends.

1.	Multisourcing: A Blueprint for Successful IT Sourcing
2.	Painpoints of Clients that Should be Moving Towards a Multisourcing Procurement Model
3.	The Impact of Multivendor Procurement Strategies - on the Infrastructure ‘Piece’ of Outsourcing
4.	Meeting the Challenges of Supplier Relations in a Multisourced Environment Find out how these can be best addressed
5.	Datacraft Services Overview
6.	Datacraft’s Services Philosophy - Read about our approach to delivering Services in the Information Technology domain

Mr. Stanley Ip as Chief Financial Officer, Datacraft Asia

Mr. Stanley Ip was appointed Chief Financial Officer on 1st April 2008. Mr. Ip brings to Datacraft 27 years of financial management experience in US corporate headquarters, Asia Pacific regional headquarters and country sales & marketing operations.

Prior to Datacraft, Mr. Ip was the Senior Finance Director, Asia Pacific Region of Sun Microsystems covering six sub-regions (Japan, Australiasia, Greater China, Korea, Asia South & India) with annual revenues of US$2.4 billion. He also graduated with Bachelor of Commerce from the University of Toronto, Canada.

Mr. Lim Puay Koon appointed as Regional Director Asean, Datacraft Asia

The Asean Region represents a significant part of Datacraft business. A number of our key clients have multi-national and regional headquarters in this economically dynamic region which includes Singapore, Malaysia, Thailand, Indonesia, Philippines and Vietnam. Mr. Lim Puay Koon has been appointed as the Regional Director who will manage Country General Managers in each of these countries and is responsible for both Operational and Strategic oversight. Mr. Lim will report to the COO and work closely with other Business Units.

Other than Mr. Lim’s proven senior management capabilities, business acumen and industry specific knowledge, he also holds Bachelor, Master and PhD degrees from Rensselaer Polytechnic Institute in New York (USA) and an MBA from the same institution. In his more than 12 years with Hewlett-Packard, Mr. Lim has held various senior positions. Most recently, he was the Director & GM Outsourcing Services (South-East Asia). He has also held positions in Dell Asia Pacific.

Mr. Puay Eng Chuan as Sales Director, Financial Services, Datacraft Asia

As part of Datacraft's market verticalisation strategy to focus on the Financial Services Industry (FSI) market, Mr. Puay is responsible for developing sales strategies to accelerate growth and profitability through farming as well as acquisition of new high value clients.

Mr. Puay brings to Datacraft 16 years of experience with proven track records in the areas of sales leadership, change implementation and strategic re-alignment of business. Prior to joining Datacraft, he was Sales Director for the Southeast Asia Enterprise region at Hewlett Packard Singapore, and Sales Director for Financial Clients in Asia before that. He holds a Bachelor of Electrical Engineering (Hons) from National University of Singapore and an MBA from Nottingham University.